Ask us any questions about NCS, run by The Challenge...

What is happening with my application?

If you haven't heard from us within 3 weeks of submitting your full application, or if the NCS programme you applied for is starting in less than a month, please contact us. We will be able to check if we have received your application and give you an update.

If you haven't completed your application or you have filled in a paper application from your school over two weeks ago and haven’t heard from us yet, please call 0800 197 8010. Once we receive your completed application, we will review it to ensure we have all the the information we need.

If we need additional information or have questions, we will let you know either by sending you an email* or giving you a call. If we call, we may ask you further questions about the medical and support information submitted on your application. Once we have all the information we need and you have a confirmed place, we will send you an acceptance email* to confirm your place.

We also send emails* to update you on the status of your application. If you have not heard from us, please let us know so we can check if we have the correct contact details for you.

If you already have a confirmed place and want to know what will happen next, click here.

* We will send this information to you by post if you have requested this.

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