Ask us any questions about NCS, run by The Challenge...

What is your refund policy?

As standard, if you withdraw your NCS application within 14 days of making your payment, you will be eligible for a full refund.

However, exceptions can be made, depending on your circumstances. This is decided on a case-by-case basis, and is usually due to a young person no longer being able to attend due to factors out of their control, for example, bereavement, illness, or not being offered a place on their chosen programme dates.

Please contact us if you are unable to participate in the programme. This way we can offer your place to another young person.

Please see the terms and conditions for further information.

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