Ask us any questions about NCS, run by The Challenge...

How can I get in touch with a young person while they are away?

We will not provide routine updates, so please arrange contact with your young person in advance if you need updates.

Young people are welcome to bring their mobile phones with them on the programme and will be able to use them when activities are not taking place.

Our Customer Services opening hours are:

Monday-Friday 9am-7pm

Saturday-Sunday 9am-3pm

When the NCS programme is running, we have an emergency out-of-hours service. To use this, please call our usual number and then follow the instructions for emergencies. This service is for genuine emergencies only. Please do not use this system for enquiries about programme dates, meeting times, etc.

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