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How do I make a complaint?

We are sorry that you feel the need to make a complaint about our service.

You can email us at:

Your feedback will be reviewed by our complaints team and investigated thoroughly. We take this very seriously and will work to resolve your dissatisfaction as quickly as we can. We aim to provide a result of our full investigation within 14 days.

Your feedback helps us to make improvements to our services, thank you!

To see our complaints policy, click here.

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